Help Center
insurance
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Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-program benefits, including medical expense coverage that may apply on program and program cancellation for the stated reasons below. Please read on for additional coverage details, as well as deadlines to purchase each Global Travel Protection plan. <img alt=""
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Medications & traveler medical needs
All Group Leaders should address the following items with their group before departure. Health and medical information We recommend that travelers be aware of health- and disease-related issues unique to their intended destination. Please consult the Centers for Disease Control and Prevention and its specific section "Traveler health" before you depart. Medical needs <span
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Filing a claim
If you purchased one of the Global Travel Protection plans and wish to file a claim, you can do so in just a few simple steps. Claims instructions and helpful links are listed below for your convenience. And, if you have any questions, we're here to help. Just give us a call at 877-485-4184. To get started, review the policy page to find information specific to when
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Accessibility abroad
At EF, we are dedicated to creating the opportunity to experience the life-changing impact of educational travel for all students regardless of gender identity, race, physical ability, sexual orientation and socioeconomic status. For travelers with a physical disability, EF has the interest of the customer in mind, and even with our best effort, there may be restrictions and challenges while traveling. As the Americans with Disabilities Act does not apply abroad,
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What to pack
Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—ideally in a carry-on bag. See your airline's baggage policies here. Essentials ATM card - Call your bank prior to departure to alert them of your upcoming travel; foreign purchases sometimes result in a hold on bank accounts Personal credit card
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Passports & visas
It’s crucial that every traveler has their travel documents in order before their program. Please take time to review these items: Passports A passport is required for all EF College Study programs. We recommend applying for a passport as soon as you enroll on your program, as it can take up to eight weeks to process. U.S. citizens traveling abroad must bring a passport that is valid for at least six months after the program’s return and has at least three blank
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